Once you register as a user, you should be prompted to enable desktop notifications, so make sure you hit accept. If you don’t end up running across the permission, you can go into your browser settings and allow notifications from there.
How to turn on notifications if you turned them off
- On your computer, open Chrome.
- At the top right, click More More and then Settings.
- At the bottom, click Advanced.
- Under "Privacy and security," click Site settings.
- Click Notifications.
Please note that you'll only get browser notifications if you're logged into the platform on one of your browser tabs. Closing the tab will not allow you to receive notifications.
Also, when you choose to go "offline" you will receive email notifications whenever you get a new conversation. This just helps to ensure you never miss a message.