We now offer a mobile app for both Apple and Android devices. Simply visit the app store and search for RB Messenger. You should then be able to download the app.
The app provides agents the ability to handle incoming responses on the fly! It's a great tool to add for support teams.
iOS: https://apps.apple.com/us/app/live-chat-manager/id1566458826
Android: https://play.google.com/store/apps/details?id=com.airship.livechatmanager